Last Updated: 19 December 2025
This Privacy Policy outlines how Spring Yoga Ltd ("we," "us," or "our") collects, uses, discloses, and protects your information when you use our services, including our website (if applicable), register for classes, workshops, or events, and interact with us.
1. Information We Collect
We collect various types of information, including:
- Personal Data: Information you provide directly to us when you register for an account, book classes, or communicate with us. This may include your name, address, email address, phone number, date of birth, and emergency contact details.
- Health and Physical Condition Data:Information you voluntarily provide regarding your health, injuries, or physical conditions that may affect your participation in yoga activities. This is collected to ensure your safety and to allow our instructors to provide appropriate guidance.
- Financial Data: Details related to your payment method (e.g., credit/debit card information) for processing transactions. This data is typically processed by a third-party payment processor (e.g., GloFox Payments or similar), and we do not store your full payment card details on our servers.
- Usage Data: Information about how you access and use our services, including your IP address, browser type, operating system, access times, and pages viewed. This helps us to improve our website and services.
- Cookies: We use "cookies" to gather information about site usage and enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage your account and services, including processing class bookings, workshop registrations, and membership management.
- To communicate with you regarding your bookings, account, and important service updates.
- To personalize your experience and offer services that may be of interest to you.
- To ensure your safety during classes and activities by being aware of your health and physical conditions.
- To process payments and fulfill our contractual obligations.
- For internal administrative purposes, such as quality control, system administration, and data analysis to improve our services.
- For marketing purposes, to send you information about our classes, workshops, promotions, and news, where you have provided your consent or where we have a legitimate interest to do so (e.g., for existing customers regarding similar services). You can opt out of marketing communications at any time.
- To comply with legal obligations and enforce our terms and conditions.
- To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
3. Marketing
We may use your personal data to send you marketing communications via email, SMS, or post.
- Existing Customers: If you are an existing customer, we may send you information about similar products or services unless you have opted out.
- New Customers: If you are a new customer, we will only contact you for marketing purposes if you have provided your explicit consent.
You have the right to opt out of receiving marketing communications at any time by contacting us at hello@springyoga.uk.
4. Disclosure of Your Information
We may disclose your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing (e.g., ABC Fitness), website hosting, data analysis, and email delivery. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may disclose your information to enforce our terms and conditions, protect our rights, or for fraud protection and credit risk reduction.
- Affiliates: We may share your information with companies under the management or ownership of Spring Yoga Ltd.
5. Data Security
We are committed to protecting your information and employ administrative, technical, and physical security measures to safeguard your personal data. All information you provide to us is stored on secure servers, and payment transactions are encrypted.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. You are responsible for keeping your login details confidential. Please notify us immediately if you suspect any unauthorized use of your account.
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit.
6. Your Data Protection Rights
You have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you. A fee may apply for providing these details.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data under certain circumstances.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain circumstances, including for direct marketing.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at hello@springyoga.uk. We may need to verify your identity before fulfilling your request. We will respond to your request within a reasonable timeframe, typically within one month.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for upholding information rights.
7. Contact Information
If you have any questions, comments, or requests regarding this Privacy Policy or our data practices, please contact us at:
Spring Yoga Ltd
Email: hello@springyoga.uk